ABOUT US

Welcome and greetings to our future customers!



- Greetings to our dear customers! My name is Emil Bokros, founder of Budapest Vienna Transfer Service. I founded my taxi company in 1988 as a side-job, while i have been a licensed driving instructor. As time has passed, I felt for sure, this job was made for me! Over these years I have met so many interesting individuals and seen countless amazing places. I regard driving as profession and passion. I have high standards, i hold - in the first place - myself to in connection with passenger transport - friendly, helpful attitude, discretion and precision - and I expect the same from my colleagues too. Besides Hungarian, I speak English and German fluently, which has been a great advantage during the years. In my career, I have covered a distance of 3 million kilometers - half of it was on the roads of foreign countries. My main profile - apart from office work - are airport transfers, intercity transfers, long distance passenger transport and minibus sightseeing tours.

I HOPE TO GREET YOU AS ONE OF OUR SATISFIED CLIENTS SOON!

Frequently Asked Questions

About us - Frequently Asked Questions

HOW CAN I ORDER A TRANSFER? ->

- Please be aware of that, asking for an offer does not mean booking the transfer! You can ask for an offer, by filling in the form, you can find in our page. We kindly ask you, to provide as many essential information for your transfer as you can - the more exact data we have, the better and more detailed offer we can give! We are handling your information with total discretion! After sending your inquiry, you will get an automatic response - which means, you successfully sent the form. Later we send you our detailed offer. The transfer is officially ordered when you accept this offer, and we send you a final confirmation.

ARE THE PRICES APPLIED FOR THE CAR OR PER PERSON? ->

- Our transfer prices are always apply for the vehicle! Please choose the car category according to the number of passengers and the amount of luggage!

DO I GET A CONFIRMATION OF THE BOOKING? ->

- When we get the message of you accepting our offer, we send you the confirmation in which, you can read the detailed description of the transfer - in order to avoid any mistake or misunderstanding.

WHAT TO DO, IF I WOULD LIKE TO CHANGE SOMETHING ABOUT MY BOOKING? ->

- Please contact us in e-mail or by phone! Customer service: +36 30 237 6000 - in English, German or Hungarian.

HOW CAN I CANCEL MY BOOKING? ->

- When ordering a transfer, we do not ask for deposit, any prepayment or credit card details. In case you would like to resign your transfer for any reason, do not hesitate to contact us! We kindly ask you, to inform us in time - at least a day before the transfer, if possible!

HOW CAN I PAY? ->

- You should always pay after arriving, we do not ask for deposit of any kind of prepayment. Accepted currencies are: HUF, EUR, CHF, GBP, USD. In case you wish to pay by credit card, please point it out in the booking form! Our contracted partners have the opportunity of personalized payment options.

DO I GET A RECEIPT? ->

- Of course, you always receive an official receipt about the service. We do have a mobile on-line cash register, but according to your request the driver issues a cash receipt. Our contracted partners have the opportunity of personalized payment options.

WHERE DO I MEET MY DRIVER? ->

- In the confirmation of the transfer, we inform you about the pickup details - as the place, time, and method - in each individual case. In the inquiry form we always ask for your phone number, so the driver can contact you if necessary. The pickup point in airports is at the terminal meeting point, in hotels is at the reception, in other cases or at companies, the closest to the given address, where the car can stop regularly.

WHAT IF I DO NOT SPEAK HUNGARIAN? ->

- A significant number of our clients come from abroad - travellers, businessmen or tourists. You can send your inquiry in English or German as well. For the international transfers - taxi or minibus taxi categories - English and German speaking driver is provided.

HOW MANY LUGGAGE CAN I TAKE WITH ME? ->

- For international transfers we use comfortable, modern spacious taxis, minivans, minibuses, provided with enough space for every passenger to take 1 cabin size suitcase and 1 carry-on bag with themselves. In case of extreme amount of luggage, please point it out in the booking form! We can provide a truck trailer for extra fee, if necessary.

DO YOU ONLY DO TRANSFERS FROM BUDAPEST? ->

- Passenger transportation is not subjected to regional license. Our operating field is Hungary. But international transfers are done according to the actual laws and decrees in force. We are allowed to provide international passenger transportation but the departure or arrival address must be located in Hungary!

DO YOU OFFER A TRANSFER WITH A DETOUR OR TRIP INCLUDED? ->

- You can find a few special options, which we are offering for our non-European clients in the first place. In case you have a special wish or plan, not mentioned in the site, please point it out in the inquiry form!

WHAT KIND OF VEHICLE AM I TRAVELLING IN? ->

- Our cars are licensed for passenger transportation by the National Transport Authority, correspond the strictest conditions and undergo regular maintenance. Car: Mercedes E class. Minibuses: Mercedes Vito, Viano, V class. Buses: Mercedes Sprinter - 15, 18, 20 seater.

ARE OTHER PERSONS TRAVELLING WITH ME/US? ->

- We only do private transfers, so only you or your companions are travelling in the booked vehicle.

WHAT SHOULD I DO, IF MY PLANE IS LATE? ->

- It can happen, that the flight is late or even cancelled occasionally. In this case, please contact us as soon as you can on phone - so the driver do not have to wait needlessly, or can pick you up later.

WHAT SHOULD I DO IF MY TRANSFER/DRIVER IS LATE? ->

- Unfortunately traffic jams, accidents, roadworks can happen sometimes. In case of border crossing a longer period of waiting time can also be expected. Based on our experience and knowledge of the region, we do our best to arrive on time even in these unexpected situations, but we do not take responsibility for circumstances beyond our control. If the driver is late for any reason - do not worry, such events happen rarely - he will contact you by phone! This is why we ask for phone number, please be available before your car arrives!

Reviews from our customers

Maria Maglasang - Indonesia

I always wanted to visit these cities (Bratislava, Vienna, Budapest). I'm so happy, I found this site! Easy to book, enough details and information, so I didn't have to worry about anything. Thanks for the trip! I miss these places already! Best wishes: Maria from Indonesia

2018-03-19

Nancy Morton - USA

I got a European trip as a graduation gift from my mom. Due to some errors, we missed the train from Vienna to Budapest. Luckily, we found this site and it was really life-saving! After hours of worrying, we met a kind and helpful driver and it was a relief! It was a good idea, to use a professional service instead of getting lost in a foreign-language country even more. It was an enjoyable ride and we also got useful tips for sights, museums and restaurants. Thank you very much Emil!
Nancy Morton - USA California

2018-03-19

Marek Jablonsky - Poland

Hi! We were travelling with the kids from Vienna to Budapest with the option of travelling through the Danube Bend. So rich history and amazing view! Our guide and driver was so easy-going, helpful and intelligent. The kids enjoyed the time so much and learnt more, than in a history lesson! We would like to thank you for the ride. It was an awesome day, you made our trip so interesting! Thank You Emil! Regards: Marek Jablonsky - Poland

2018-03-19

Tommy Lim

"We had booked for us 3 Emil as a private driver from Vienna to Budapest in Sept. 2017 via his homepage viennabudapest.hu. It was easy to find all the informations on the site. His offer was promt and detailed, he answered for all our questions previously in his transfer confirmation. The pick up was in the exact time, the car is a luxury Mercedes E class estate car, enough luggage-rack for our 4 suitcases and hand bags. He offered us not a simple direct transport to Budapest but a scenic tour via Bratislava, which is the capital city of Slovakia. It was amazing!!! Highly recommended! Thank you Emil!"

2018-03-10

Daniel Sikorsky

It was an excellent ride and excellent car excellent driver.
Five stars!
Thanks Emil

2018-01-10

Dieter und Elke Schröder

Wir möchten uns für die pünktliche Abholung aus Pari bedanken.Wir
können Sie nur weiter empfehlen.
Grüße aus Schleswig Holstein!

Dieter und Elke Schröder

2017-07-06

Robert Venczel - USA Florida

Nálunk Amerikában teljesen más kép él a taxisokról. Nemrég meglátogattam az őseim földjét családommal. Sajnos a gyerekeim nem jól beszélik a Magyar nyelvet. Az interneten találták - szerencséjükre - a mi kedvenc magyar sofőrünket, aki nem csak, hogy kiválóan beszél angolul, de hihetetlen lexikális tudással rendelkezik. Innentől kezdve felébredt a kíváncsiságuk az Óhaza történelme és kultúrája iránt. Emil minden tiszteletet és elismerést megérdemel.
Köszönjük Emil! (Újra jövünk)

2016-03-04

Trade registration code: 25697297
Tax code: 51336985-1-34
Copyright: budapestvienna.hu © 2009 - 2018

Bokros Emil

CUSTOMER SERVICE:
TAXI BUDAPEST VIENNA - GTM MINIBUS SERVICE Ltd.
Cím: 1027 Budapest Bem rkp. 52.
Telefon: +36302376000 in Angolul, Németül, Magyarul
E-Mail: info@budapestvienna.hu